BSI Special Reports
News and Analysis
Cosmo Consult, a multi-national Dynamics reseller and consulting firm, has named three senior level executives. Two of them, Daniel Schmid, who has become chief portfolio officer, and Tobias Fenster, now chief technical officer, are new to the Germany-based company.
SugarCRM has introduced the Self-Service Portal, a feature of Sugar Serve. It enables customers to provided branded experiences for their customers for purposes such as finding information, tracking service cases and communicating with customer service agents.
During our recent Danube cruise, my wife and I saw a show by me dressed as traditional Hungarian cowboys. That included a cart driven a taken of Hungarian gray oxen, who were often called upon to pull stuck vehicles out of the mud.