SugarCRM has introduced Sugar Discover, an analytics product acquired from Corvana. Discover monitors CRM data, detects events and provides users with information.

Discover is available to users of Sugar Sell and Sugar Enterprise. Within Discoer, Discovery Insights ascertains related facts and patterns and enables users to review history. The software is pre-loaded with hundreds of metrics, analytics, and KPIs and tracks predefined and custom metrics in real time. Analytical tools include rag-and-drop query creation, sharing and collaboration and what Sugar describes as robust filtering and simple formatting. Among the more advance analytical tools are Lead to Close Funnel, historical and cohort analysis, target tracking and forecasting.

Last modified on Thursday, 26 September 2019
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