SugarCRM has introduced the Self-Service Portal, a feature of Sugar Serve. It enables customers to provided branded experiences for their customers for purposes such as finding information, tracking service cases and communicating with customer service agents.

Within Self-Service, SugarCloud Insights provides customers with information on their SugarCloud storage consumption across Sugar Sell, Sugar Serve, Enterprise and Professional. The CRM Sync Dashboard offers more visibility into the status of data synchronization between Sugar Market and Sugar Sell, Enterprise, and Professional. Available for customers in EMEA and APAC, SugarIdentity has also been enhanced to enable automated user lifecycle management with external identity provider services and support Single Sign On with Sugar’s Outlook Plugin (OPI) add on. In addition, the new release enables customers to access their Sugar comment log via mobile devices.

Last modified on Friday, 18 October 2019
Read 132 times
Rate this item
(0 votes)

Visit other PMG Sites:

Template Settings

Color

For each color, the params below will give default values
Tomato Green Blue Cyan Dark_Red Dark_Blue

Body

Background Color
Text Color

Header

Background Color

Footer

Select menu
Google Font
Body Font-size
Body Font-family
Direction
PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.
Ok Decline