Two new services were delivered including Smart Resource Planning, which provides automatic scheduling of service orders. Also new is Smart Invoice Processing, an automated invoice service via which the system applies accounting information to the invoice before automatically distributing it for payment approval. In addition, Unit4 introduced cloud extensions, which are microservices developed using Unit4’s Extension Kit and are available in Github. Among the services are calendar event posting in Outlook when an absence is created in Unit4 Business World, automated reporting if a customer/donor registered in Business World is on the U.S. government watch list; and reporting of customers credit risk evaluation via Dun and Bradstreet. Other extensions include creating a Service Request in Business World using Google Forms; welcoming new employees using Unit4’s Digital Assistant; and populating information on suppliers in Business World using data from the Dutch Chamber of Commerce.