Estimated reading time: 1 minute, 11 seconds

EPICOR REWARDS VARS, I THINK

Epicor continues to be peculiar when it comes to the channel. At its Momentum Partner Conference early in June it gave out reseller awards. At least, there’s one press release issued by E2b Teknologies that says it was given the 2011 Customer Satisfaction Award, include a nice quote from somebody at Epicor. Of course, Epicor has never publicly admitted having a channel conference that I can remember or said that it gives out partner awards.

Hopefully, this will change under new CEO Pervez Qureshi, who resellers say is committed to third-party distribution. Epicor has never seemed completely committed to resellers, or at least the prior CEO George Klaus had a view on the channel that seemed to depend to what audience he was speaking to on what day. One day the company would accept a channel award; the next Klaus would speak to a Wall Street conference stating that Epicor sells only through direct sales. An inquiry about other winners drew a response from a spokesperson who promised to try to round up more information. Epicor hasn’t been shy about the awards it gets and promptly issues press releases regarding those, including the ones it has received for having a great channel program, such as being named Partner of the Year by Progress Software. Hint: letting the world now that awards have been given out is a good way to show your resellers you care.

 

Read 1585 times
Rate this item
(0 votes)

Visit other PMG Sites:

PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.