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EPICOR RELEASES VIRTUAL AGENT Featured

EpicorEpicor Software has released Epicor Virtual Agent, described as an enterprise-wide digital agent. EVA appears on screen as a virtual assistant, which can be accessed via text or voice and utilizes natural language processing.

It can transform data into visual information. EVA can be added to on-premise and cloud implementations of Epicor ERP and also Prophet 21 by the use of artificial intelligence services from Microsoft Azure. As a part of the latest release of Epicor ERP, the company also introduced Epicor IoT, which connects machines to the  Azure IoT Hub for Epicor ERP. The system acquires data from IoT sensors and visualizes on the ERP home page and ERP MES shop floor interface. Also frequently used ERP MES screens have been modernized and refreshed, and a common shop floor interface to Epicor Mattec Advanced MES customers is being provided via the Human Machine Interface. Through its Kinetic Design System, Epicor will be introducing an updated appearance for many screens and applications. Enhancements include a new mobile time and expense application, a refreshed Gantt-based graphical project management board, and a job scheduling board.

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