Estimated reading time: 1 minute, 33 seconds

FINDING INTUIT ISPS VERY HARD

It has always been tough remembering where Intuit puts the link for its Intuit Solution Provider program on the company's Web site. In fact, one reseller said the lack of visibility has been a sore point with the ISP Advisory Council. And now, that link has disappeared. My memory is that the link was just below "Buy Online". Under that now is simply one for "ProAdvisor. Log in to Receive Discounts."
A spokesperson emailed the address (which I also found through a Google search) and said that it was probably one of those cases where the Web designers made some changes and the link somehow was bumped. It's not hard to find the word "Accountant", but anything like ISP doesn't show up under sections such as support or other obvious choices. The Intuit Virtual Assistant seemed like another tool for finding them and it quickly brought a URL and an the following advice for the step after that: "Click one of the two links for locating Intuit Solution Providers". However, that URL doesn't lead to the ISP list, well at least immediately, and not the two links I remember. Instead there's a limited time offer for 20 percent off for those moving up from other QB packages to QuickBooks Enterprise Solutions. Then, I hit the "Try It Now" button which produces a form that provides spaces for contact information and current software. After that comes a "Connect me with an Intuit Solution Provider in my area” which asks the visitor to choose a state from a drop-down menu and a box for a zip code. This works if you’ve entered all the requested info. There seem to have been changes since I started nosing around again because a few days ago, there was a fairly prominent display of information about the Retail Solution Provider Program and now that's missing. So what's up?
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