This time, it was the wallet-size card tucked into a fold-over on the box. It carried a 19-digit code, a barcode and the notice "This card required for product activation." But the software wouldn’t accept some entries. After a tech rep asked for the first six code characters I realized there were only four letters in the first segment. Taking the card from its holder revealed that was the online activation code. The real activation code on the other side. Well, neither explicitly says which code is which. It would have been a good idea to have the packaging say "Take out the card and turn it over." So I put it back in its holder, displayed the online code as before and showed it do my wife. "What do you think this number is?" "It's the activation code." P.S. I would like to point out that you've got about as much chance becoming fluent in a language by taking only the first level as you have learning brain surgery that way.