In a prepared statement, Jeff Abbott, SVP of Infor's global channel business unit, said, "By equipping our partners with the tools, resources and expertise, we want to help empower each of them to deliver a superior level of customer service that adheres to the quality of beautiful software with last mile functionality that Infor cultivates." Infor also expects the initial waves of supported products to include Enterprise Asset Management and Product Lifecycle Management, along with Infor Ming.le, a platform for social collaboration, and Infor ION, a middleware, program, along with Infor Configure Price Quote (CPQ) and Infor Dynamic Enterprise Performance Management (d/EPM). Support for other financial applications will come later. These products include Infor M3, Infor Optiva, Infor Public Sector Suite (Hansen) and Infor Warehouse Management System.
INFOR STARTS PARTNER HELPDESK Featured
Software giant Infor has launched the Infor Partner HelpDesk which is designed to provide a "one-stop resource' for answering complex product-specific queries. The program relies on services of solutions specialists in the Infor Center of Excellence in Hyderabad, India. The initially supported systems are Infor LN, Infor CloudSuite Industrial Manufacturing (SyteLine) and Factory Track.
