The new introductions mean there are now 12 industry clouds on the market. The Media Cloud offers applications for subscriber management, ad and content sales. As part of the Communications Cloud, Salesforce introduce GoDigital, which telcos can utilize for customer offers through all-digital sales and service., incorporating Features that include Product Catalog, Rules-Based Offer Designer, Customer Relationship Graph  and Multi-site Quoting an Order Capture. Also the Energy and Utilities Cloud is described as providing a “Customer-centric 360-degree view, shared by marketing, sales, service, contract management, and partners.