At the same time, the small business software company said chief customer officer Rachel Powell is leaving Xero after eight years, remaining through October 1 in the transition. Grech, who is based in the San Francisco, Calif., Bay area, was previously chief operating officer of Recharge from July 2022 through March 2023. Immediately before that, she spent four-and-a-half years with Square where she was global head of sales from July 18 through December 2021