Bob Menendez, U.S. SenatorI was standing at the convention center in Atlanta looking toward the sky. "It just makes you thing how insignificant we are; how much life is outside our control; how we are buffeted about by events?" "You mean when confronted with nature?" "No, I mean when confronted with Microsoft." ... I have never gotten the hang of loyalty programs. When I saw a notice at Starbucks promoting that company's program, I asked a barista "Where do I take the loyalty oath?"


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