The official press release did not announce it, but John T. Hummelgaard, who started with the company in 2003, was VP of sales and marketing until it was announced last month he would become Scandinavian sales director for Scandinavian IT services company EG A/S on July 1. At least, that's what I got out of Internet-based translations from Danish news reports about Hummelgaard. The 2020 strategy rests on the following major principles: Customer Success, Digital Leadership, Process Excellence, and Our People. And I feel like saying, "and this differentiates a company how?"