Waters is also CEO of InfoTrac Solutions, which markets CRM software customer relationship management, business process automation and sales force automation. One of its best-known ISV relationships is with AccountMate. "I am keeping InfoTrac and making it my focus going forward," Waters says. He exited the IT service business "for a number of reasons—the main thing being my prediction of the future technologically in this area." Another company he heads is Proprietary Innovation Labs, the creator of Phantom Glass, a screen protector for smart phones, tablets, computers and cameras.