These can include increased sales and profitability, more efficient and lower cost internal and customer-facing operations, and deeper market intelligence via data integration and analytics. Operating out of the firm's Phoenix, Ariz., office, the team will be managed by Seth Ellertson, VP of Sales and the leader of Net@Work's Client Care team. In a prepared statement, Ellertson said, "The Client Success Management Team augments the existing Account Manager relationship, and is designed to more proactively solicit client feedback, better understand their business initiatives, coordinate Net@Work resources and assure that they are using the best, most appropriate tools to meet their goals and maximize their profitability."
NET@WORK STARTS CLIENT TEAM Featured
Net@Work, a New York, N.Y.-based reseller, has formed a Client Success Management Team. The new group formed by the Sage and NetSuite VAR is designed to service clients and clients of alliance partners. Each will be assigned a dedicated team member for business planning for achieving a variety of goals.
