There were also some reports job cuts have been in progress. A top Dynamics reseller said privately, " I think they created a huge mess with the way they introduced 365, especially Financials. It created tons of confusion in the market. I know sales are down for them in SMB." It created confusion on my end as it's always necessary to ask "Which Dynamics 365 do you mean?" But not everyone was so gloomy about events in the vendor's financial software business. Bill Burke, CEO of Wheaton, Ill., reseller Merit Solutions, commented, there are "Lots of change but I think for the better, Dynamics wise.