With disaster recovery, “We are doing a real-time back up of the database,” Richter said. And instead of looking for a local facility, “They can have a Microsoft data center,” he said. Disaster recovery will be available before July. Microsoft is also providing Life Cycle Services which Richter said helps organization adopt technology faster. Services will track installed applications and match them against benchmarked practices of other companies. The system will alert customers about recommended actions and end users will be able to logon to the cloud-based service to manage the product. Also coming to AX is a development tool called Siena, which is available as a beta for download from the Microsoft marketplace “It’s a technology that helps people develop apps within doing coding,” Richter said. “You can develop apps by dragging and dropping.”