It says no payment information, exemption certificates or passwords were compromised and that "most merchant accounts have been recovered and are accessible at this time." TaxCloud says the source of the attack was identified and it has "taken steps to eliminate the vulnerability and update protection". The June 1 information on the status page says, "some accounts created after February 14, 2016 may not yet be available. We are working to recover these accounts and will be reaching out directly to our customers who remain affected." Users in that category were advised to simply use their email addresses to create new accounts and information would later be synchronized. The site does not provide contact information for specific individuals, just a service@... address, so we'll see how quickly the company responds to a request for a comment.
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TAXCLOUD: RECOVERED FROM ATTACK Featured
TaxCloud says it has recovered from a May 31 attack on its online system that left it with a 23-hour outage. The company, which offers free Internet-based sales tax software, reported on its website the intrusion and steps it took to recover and prevent another attack. The TaxCloud website said the attack happened at 6:02 pm. that day and describes it as "calculated and malicious." A status page says service was restored on June 1 at 5:18 pm EDT.
