This applies to the SAP S/4 Hana, the S/4 Hana Cloud and SAP ERP. But you have to think companies further down the line will watch to see how this works. This could be big. “We believe that especially in the age of digital transformation, an adjustment was necessary after listening to our customers,” Christian Klein, SAP’s COO said in a prepared statement. “By offering a new pricing and licensing model, we provide enhanced transparency, predictability and consistency to our customers.” Currently, customers pay based on number of users. The model adds terms for access via third party, Internet of Things, bots and/or other digital access that can be licensed based on transactions/documents processed by the system itself. Customers can choose to remain on the user-pricing model or move to the document-based model. There are conversion offerings for those who wish to move. SAP also separates licenses sales departments and procedures from auditing departments and procedures.