The release also has a new outcome-driven user interface, which is based on industry-best practices and supports new client applications on the iPad and Windows 8 tablets. Microsoft intends to introduce touch-optimized mobile capabilities for Windows Phone 8, the iPhone and Android devices for accessing Dynamics CRM. Users can collaborate via Yammer from within the CRM package and connect to Lync and Skype. A connection to Netbreeze, a recently acquired social monitoring and analytics service, will be available in a limited beta this fall.
NEW DYNAMICS CRM COMING IN FALL Featured
The latest version of Dynamics CRM will be introduced by Microsoft in the fall. The product will be available online as Dynamics CRM Online Fall '13 and on-premises as Dynamics CRM 2013, The company says the new release will deliver more personal experiences to sales, marketing and customer care professionals. The system connects to MarketingPilot, Microsoft’s marketing automation product, and enables businesses to manage products, budgets and resources and executes and monitors marketing.
