The coronavirus pandemic has put businesses, both small and large, under untold pressure never experienced before. Although the pandemic has ripped many industries apart, it has also come as a blessing in disguise. It enabled many companies to develop efficient, digital means of operating and leveraging on the power of AI and automation. Although there were many promises made about the potential of AI for more than 50 years, these promises are now being delivered finally with COVID-19 acting as a catalyst.