At present many businesses are deploying the use of AI-enabled chatbots and have discovered them to be the future of engagement between an organization and its customers.

The financial industry is driven by new and innovative technologies that are expected to force a total change and growth to all businesses if they want to remain competitive, reduce human error and increase productivity. One such technology disrupting the financial industry is Robotic Process Automation (RPA); user-friendly software that uses artificial intelligence and machine learning capabilities to handle high volume/repetitive task and also increase credibility and efficiency.

Every form of development in our daily lives is a product of intelligence. In the past few years, man has successfully merged human and artificial intelligence together and this, in turn, has thrust civilization to the next level.