Aisera, a Palo Alto-based Artificial Intelligence (AI) solutions company, announced today its AI Customer Service solution with proven on-demand 24/7 customer support and higher customer satisfaction ratings. Aisera's AI Customer Service automates user requests for customer service, sales, marketing and commerce organizations. Aisera works with existing service cloud products such as Salesforce, SAP, Oracle, Zendesk and ServiceNow to deliver a revolutionary end-to-end service experience for users. Aisera’s AI Customer Service improves Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) while drastically reducing support and operations costs.

Artificial intelligence could help create holograms that run on a smartphone, reports SCI Tech Daily.

A new method called tensor holography could enable the creation of holograms for virtual reality, 3D printing, medical imaging, and more — and it can run on a smartphone.

IBM is using artificial intelligence to develop new antibiotics for drug resistant strains, reports WRAL Tech Wire. 

IBM scientists have utilized artificial intelligence to help speed up development of molecules for potential use in new “novel antibiotics” that are needed as the spread of antibiotic resistance grows and the need for new drugs increases.