Reports from the partner Q&A at Microsoft Convergence had VP Doug Kennedy acknowledging that there is a great deal of unhappiness in the channel. But whatever steps are taken in that direction, Microsoft seem unlikely to address the major complaint, plummeting margins under the new partner agreement. During the course of the conference, several resellers said their margins had gone from 50 percent to 20 percent. “Microsoft drove me away,” said one who was attending the Acumatica reception.