BLOCK WAKES UP AND SMELLS THE COFFEE

Robert TurtledoveNothing like a good cup off coffee in the morning at  H&R Block? OK, that may not be the first place most readers think of for the morning caffeine fix. But as part of its more people-friendly approach to retaining customers, Block is going to provide coffee in its stores for more than years. For anyone who thinks this approach doesn't apply to mid-market reselling businesses, guess again.

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