Zoho also completed what it described as “a technological overhaul of the user interface to make it simpler, faster, and more accessible to users with a wide spectrum of different needs.” Options are available to handle cognitive and dyslexia challenges; visual impairments including astigmatism; animation reduction for those with seizure disorders; and customization capabilities for color-blindness. Zoho Desk starts at $14 per user uper month (billed annually) for the Standard Edition and rise to $40 per user per month (billed annually) for the Enterprise Edition. A new Express Edition for starts and small businesses costs $7 per user per months.
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ZOHO DESK ENHANCED Featured
Zoho has launched new tools for Zoho Desk, its customer service platform. Among new features is Blended Conversations, which combines human and bot conversational service. A majority of manual and transactional tasks are delegated to bots.