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Syspro USA quoted the company’s interim CEO in a press release this week. That was interesting because there had been no announcement that CEO Geoff Garrett had left the manufacturing software company.

And his LinkedIn profile has him still in the job he held since May 2019. However, this week’s announcement of the hiring of a chief customer officer had a statement from Scott Hebert, chief sales officer and Interim CEO. Hebert’s LinkedIn profile shows he added the interim job title in May. Garrett joined Syspro USA after the South African parent company purchased its long-time USA distributor and former Syspro USA CEO Joey Benadretti left the job he had held for 32 years. Hebert became chief sales officer in March 2020. The new hire, Brian Goodman, takes over as chief customer officer and “will be responsible for the consistent delivery of an exceptional SYSPRO customer experience at every touchpoint along the customer journey,” the company said in its prepared statement. Previously, Goodman was COO for R.A Industries, an Orange County, Calif.-based metal products manufacturer from 2017 through 2021. He was SVP of strategy and business development for software consulting firm Technossus from 2015 through 2017.

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