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 Community Brands turned away from the reseller channel for its MIP nonprofit software package and did itself a disservice, according to Net at Work co-president Alex Solomon.

TThe company did not respond to a request for comments. Community Brands took MIP sales out of the hands of resellers, making them referrers, and Solomon said this month that left the former VARs no incentive to continue providing services to MIP users. Community Brands acquired Abila, which owned MIP, in 2017 and my sense has been the new owner was not committed to the package. Solomon underscored that, commenting, “without new features and functionality, nobody is staying with MIP. Solomon said he has told the Community Brands that damaged its own efforts by alienating the former resellers who provide services to MIP users. “I tell Community Brands all the time, look at what you did to yourself”. Solomon sad Net at Work is migrating its more than 500 MIP users to other packages.

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