JEFF ROTH, SWK TechnologiesSage’s X-3 manufacturing software came on the market with a lot of hype and reseller praise two years ago. The word-of-mouth verdict has swung against the product with some VARs saying the product is not ready for prime time, at least not ready for the United States.

Along with reports of other deficiencies, such as some elements don’t work the way they should, one of the major alleged shortcomings is that Sage did not retool X-3 for the American market despite all of the hoopla about the software being a package Sage was betting on significant growth. Another message coming through is that many VARs made the investment because they were asked to do so by Sage. It’s an expensive one that can run into six figures. “It wasn’t what they thought they were getting,” was one observer’s comment. While covering the same territory, Jeff Roth, CEO of SWK Technologies put in a more optimistic way “Sage is working hard on continuing to add features and functionality to Sage ERP X3 for the North American market. The ERP X3 Standard Edition, which Sage is very focused on as evidenced at recent training sessions, should be able to address most of the requirements that are being demanded from our prospects in various manufacturing and distribution verticals." Last modified on Sunday, 16 June 2013
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