Complementary services accompanying this deployment include backup and restore, disaster recovery and platform maintenance. The summary of what this offering is being provided was outlined in a prepared statement from Luis Murguia, SVP and GM of Business One. "This provides an end-to-end SAP-branded experience that is simple to use, is cost-effective, and leverages the capabilities of SAP Hana," he said. SAP touts the openness of its platform, but like everyone else, it would obviously prefer customers to buy all their services and products in one spot. I love the language in which Murguia said SAP "felt compelled" to provide the option—it sounds like "well, we really didn't want to do this, but we just have to."