The computer system outages that hit Intuit during the summer stemmed for a series of human errors, CEO Brad Smith told attendees this week at the annual Intuit Investors Day. "If I walked you through all the things that happened, it would be a very disappointing comedy of errors."  The most serious outage started on June 15, lasted more than 24 hours and knocked out most Intuit online applications including credit card and payroll processing and the ability to make tax deposits. It put many small businesses out of operation for the interim. On July 20 and most of July 21, a commercial power outage knocked out QuickBase, Intuit's online development platform, and the Accountant's Copy File Transfer System. Read more...