Outside of the announcement of the plan to eventually stop promoting product brands, the biggest nugget in Pascal Houillon's keynote at the Sage Summit conference today involved the use of the word "direct." Houillon, asked about the role of Sage and it partners, said that "There will be more direct involvement with Sage and its customers than there has been in the past." There was no followup on what this means. The only elaboration was that Houillon said there would be "opportunity for both Sage and its partners."