Aktion Associates has named Craig Szczublewski to the new role of chief technology officer. In this position, he is responsible for professional services delivery to customers, including field networking personnel, data center operation and Network Operations Center support services.

SugarCRM has introduced Sugar Discover, an analytics product acquired from Corvana. Discover monitors CRM data, detects events and provides users with information.

 Viewpoint Analytics has been introduced at this week’s Viewpoint Collaborate Conference. The platform is designed to provide self-service reporting and predictive analytical capabilities to contractors.