At a recent investor conference, NetSuite's incoming CFO Ron Gill said he was worried that SAP’s Web-based Business By Design wouldn’t be a good product and would discourage people from buying SaaS products. Well, I’d say the computer outages at Sage and Intuit this month means his worry is needless, well needless worrying about SAP. With Sage systems down 22 hours straight and many Intuit Web sites and services down 24 hours, I think some damage has been done. Read more...