Among other enhancements are improvements to the Guided Sales Processes to help steer sellers toward desired outcomes and ensure the enforcement of business rules across all devices. New mobile sales capabilities across mobile platforms include flexible RoleTailored dashboards and analytics, as well as personalized home pages. The company says the new release deepens its interoperability with Microsoft applications such as Microsoft Office 365, Yammer, Lync, Skype, SharePoint and Power BI for Office 365.Last modified on Friday, 19 September 2014
DYNAMICS CRM 2015 OUT THIS YEAR Featured
Microsoft says Dynamics CRM 2015 will be available in the fourth quarter. Also available at the same time will be updates to Dynamics CRM online and Dynamics Marketing Services. Marketing Services introduces the new Sales Collaboration Panel, which enables sellers to provide input into campaigns. The release also provides graphical email editing, A/B testing, integrated offers and approval workflows. There is also a new Interactive Marketing Calendar allows marketers to visualize and manage their end-to-end marketing plans.