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IFS ROLLS OUT FIELD SERVICE 6 Featured

ifsIFS has made IFS Field Service Management 6 generally available. Released this week, the new edition has enhanced capabilities for reverse logistics, spare parts management and depot repair, and increased flexibility for workforce scheduling optimization.

There is also enhanced functionality for warranty, contracts and pricing management enables entirely new business models for companies that deliver services primarily through distributors. IFS describes its enhanced Planning & Scheduling Optimization Engine as being 50 percent more powerful than the previous version. FSM 6 can be extended with IFS Customer Engagement, which utilizes Ai to offer customer-service options. It also offers a redesigned browser-based user interface. FSM 6 can be deployed in the IFS Managed Cloud or on-premise and provides an extensive ability to configure the application and enabling customers to tailor data fields, workflows and interfaces to their needs.

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