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ONE IN FIVE HATE WORK TECH Featured

Scott Kamieneski, Unit4One in five workers hate their workplace technology and a third of professionals dislike their business software applications. That is the finding of a survey by Netherlands-based Unit4, which received responses from 1,057 full-time U.S.-based professionals.

While this is enterprise, there is likely ill will everywhere. In a remarkably pitch-free press release, Scott Kamieneski, Unit4's North America president, said, "In our collective rush to unlock and evangelize next-gen tech like artificial intelligence and machine learning, vendors need to be careful not to overlook foundational things like usability and integration." The survey found 34 percent were negative about their tools: 20 percent said the applications made work more difficult; 8 percent said it makes their day miserable; and 6 percent have considered quitting their jobs because of them. The common tasks cited were requesting time off (55 percent), recording time (48 percent), expense reporting (36 percent). Someone used a sense of humor in structuring responses. Asked which answers most accurately reflect their feelings toward workplace technology, 76 percent selected "meh"; 17 percent, "I hate it with the power of a thousand suns". 7 percent, "I'd sooner give up my first born than stop using them". Twenty percent would rather not submit expense or time reports again even if offered an extra vacation day a year or free lunch weekly. What they would like to see is greater usability (33 percent) and integration (34 percent).

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