“We will continue to ramp through 2019,” CFO Tony Boor said during the webcast. “This is a kind of new norm for us.” That follows a big quarter for product introductions including the Education Management portfolio as part of Cloud Solution for Higher Education; a new Blackbaud Church Management, part of a new Cloud Solution for Faith Communities; and a Nonprofit Resource Management application, which is the first product coming from the Integrated Cloud Initiative for Nonprofits, jointly developed with Microsoft. For the most recently ended quarter, Blackbaud reported net income of $11.2 million, down 8.7 percent from $12.8 million a year earlier. Revenue was $209.5 million, an increase of 7.8 percent from $194.4 million in last year’s corresponding period. Hiring appeared to be a big factor in the drop in earnings as sales, marketing and customer success revenue  $49.1 million, rose 10.4 percent from $42.6 million.