According to a spokesperson, Watkins, “looks after products, solutions and customer journeys across small, in every region”. Sales and service are still handled by the regions with Nancy Harris, EVP for North America handling the small business segment on this continent. The regions sell what is developed by corporate? It suggests a move greater central direction than we have seen over the years. Watkins was previously chief product officer and executive board member for BAE Systems Applied Intelligence from February 2015 until taking the Sage job.