Premier Edition didn’t identify it as intrusive. It was probably the same thing that prevented me from installing the new Norton edition that the system kept saying was ready for installation. At least, JZip doesn’t seem to harm the computer. But I turned to support built into Norton and found a nice support rep who installed the new Norton via remote control and also got Google back as the home page on IE. He could not however, remove it from Firefox. His suggestion? “You should contact JZip.” “Just what I was thinking,” I told him. I was also thinking I needed a lobotomy, but just for the heck of it, I sent JZip an email. More hopefully, I turned to a forum on Google, where I had been told JZip was bad news and was given some suggested cures. I choose SpyBot, which did a long and thorough search. I also wisely read the tutorial which warned against deleting everything that was red flagged. Only three items were, one was JZip, one was DoubleClick, and the third was the Microsoft security application.