The BPO program has been tested for two years and has included partners who are delivering outsourced finance operations such as Accounts Payable or CFO functions and outsourced marketing automation. Members of the first class include Capgemini, McGladrey and Accretive Solutions. While these play at the higher end, NetSuite's announcement talked about the program being suitable for small businesses all the way up. The program does not include just NetSuite's ERP product, but also SuiteCommerce and its Project Management offerings.
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NETSUITE SETS BPO PROGRAM Featured
NetSuite has launched a business process outsourcing program that will enable channel members to offer services on the NetSuite platform. "This is truly outsourcing business processing," Amede Hungerford, NetSuite's marketing VP, said this week at the company's SuiteWorld conference. "It's not a write-up platform." For anyone who missed the latter point, Hungerford was taking a shot at competitor Intacct whose cloud-based application is used for accounting firms to deliver write-up services to clients, a major line of business for that company.
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