A spokesman explained the change this way: "Consolidating sales under one leader for the U.S. small business market allows us to drive best practices internally, and more importantly, helps us develop a common approach and improved customer experience for our US entry-level customers." The recent move of three Act sales reps to the CRM sales team was described as a normal move. But I have to think the staff can read the signs of change. Sandhu has been with Sage for eight years.