It also said he has "Lead teams of expert proven CX practitioners across multiple international Fortune 500 B2B, B2C and non-profit clients - navigating the open ocean of CX Opportunity". He was EVP of global customer experience for Sage North America from February 2015 through July 2015 and EVP of North American Customer Experience for Sage from July 2012 through January 2015. His LinkedIn profile also shows he was on summer sabbatical at Sage from July through October.
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SAGE VET SMITH STARTS BIZ Featured
Brad Smith, who held important executive positions with Sage North America, has started a new business. His company, Vector Business Navigation, was founded in September, but only recently popped up when Smith changed his LinkedIn profile. Smith's profile said he "Created a suite of service offerings and tools to diagnose, design and deliver strategic multi-year CX transformations".
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