She said customers are unhappy that Intuit has not improved their product sufficiently. Smith said Quicken has suffered because there are other areas in the company that are growing faster and getting more attention. He noted Intuit has been utilizing the Mint software engine in the development process and that a new general manager for the business started 90 days ago. Intuit hopes to find ways to spur Quicken growth. Smith said Intuit wants to find out “the ways we can get the Quicken brand and Quicken franchise to be a growth engine.” Smith did not give any estimate of when the new product would be available or any insights into features other than to say the application would feel native to both Mac and Windows users.