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MICROSOFT, EPICOR INTRO RETAIL PRODUCTS

Those were two of the vendors with what I term Comdex-sized booths at the entrances to the exhibit hall at the Javits Center. The biggest footprint probably belonged to NCR, but Epicor and Microsoft were in the game in terms of exhibit size. Dynamics for Retail was pictured as an end-to-end e-commerce package. Microsoft said its product is fully touch-optimized and supports POS on Windows Phone 8 and the Surface tablet. The press release actually said its supports devices "such as" Surface so I'm assuming it also supports the unmentionable competitors. It also manages multiple channels. Epicor said CRM 7.0 is completely redesigned offering loyalty program automation and sophisticated query tools. The loyalty program is automated, automatically upgrading, downgrading, terminating or renewing membership types. Querying now includes step-by-step counts of customers and a graphical flow chart design enables users to see how each criteria selected or identified affects list counts.
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