(It's a good thing Verizon doesn't provide that capability about its online accounts.) The portal provides an immediate acknowledgment - sounds like one of those "We received your message. Don't reply to this one." Customers will be notified when Sage updates the status of the requested enhancement. They can also log in via their email addresses to see the status of their suggestions. The new MIP version also offers more reporting options and additional email functions and import capabilities. The company says users can more easily send email from with the product via a hyperlinked click-to-mail capability that enables them to email employees whose addresses are stored in MIP Fund Accounting from within the Payroll module. Now, if Microsoft will just provide that capability every time the system tells me it's going to restart to install updates ....