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RESELLERS AND OFFICE—GOING WHERE?

The recent press release from Microsoft about its Office 365, which is entering a world-wide beta, ought to be getting some attention from Dynamics resellers. Office 365 is something of a kitchen-sink approach to the cloud with plans that later this year "Office 365 will expand to include Microsoft Dynamics CRM Online to provide Microsoft’s complete business productivity experience to organizations of all types and sizes."

So who will be selling CRM Online? In a blog, Michael Park, VP of worldwide sales for Microsoft Business Solutions, wrote that, "For our Microsoft Dynamics CRM partners this means they will be able to offer customers comprehensive, cloud-based solutions that are reliable, scalable and adaptable to meet the unique needs of organizations of all sizes. In fact, partners today are already seeing the benefits of a combined solution." I’m not sure what it means for the ERP side because when I read this month’s white paper "Making Business Dynamic" I get the feeling I'm biting into cotton candy. It looks nice, but when you bite into it, it's mainly air. I’m not saying Microsoft doesn't have something significant in the works. It's just the public information is pretty scanty. As far as cloud computing, the closest it gets to tying in ERP is that Microsoft's commitment "capped by the evolution of Dynamics for the cloud, …" By the way, I hate to quote other journalists, but the take of Jim Ericson, an editor at my former employer, is worth quoting. He said Office 365 is a hosted application service platform, not cloud at all, and is also late to market.

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