ConnectWise, which makes products for managed service providers, has extended hours for telephone and email support to 24 hours a day, 363 days of the year. Support for its partners is provided from the company’s Tampa, Fla. office. Chat support hours stay the same: 5 a.m. through 11 pm., Monday through Friday, and 4 p.m. through 11 p.m., Saturday and Sunday. Support services are closed Christmas and New Year’s Days while partner training sessions continue to be held between 8 a.m. and midnight Eastern time.
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CONNECTWISE EXTENDS SUPPORT
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