Infor has introduced an enhanced version of Infor20 PLM Process (Optiva). It has Ion and Workspace functionality that gives users a single sign-on screen and middleware that unites all business applications. Infor described PLM Process as giving users direct access to all relevant, real-time data via the unifying capabilities of ION and what it called the "the consumer-grade user experience of Infor10 Workspace to connect applications in a single, easy-to-use system …"