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BLACKBAUD CRM UPDATED

BlackbaudNonprofit vendor Blackbaud has updated its CRM offering with enhancements that include the ability of users of Mobile CRM to view and create favorites, manage constituents and prospects, create and edit interactions. User experience enhancements include improved search capabilities and what the company calls a more intuitive and comprehensive constituent view.

In addition, users can now add and directly link to constituents’ social media accounts right from the constituent view. In the area of international capabilities, online claim submission has been added for Gift Aid in both the United Kingdom and Europe and the package also has support for the new Single European Payments Area. New membership options include the ability to manage mid-term membership upgrades, fixed expiration dates, membership campaigns and recurring gifts.

 

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